All orders placed before 12pm, will be dispatched same day. We use Australia Post for all packages and as such can not control if Australia Post experience delivery delays. You will receive and email when your package has been posted.
Seeds are sourced from reputable companies and growers around Australia. Seeds are of current season which ensures high germination rates. As with all seeds there will be a small 1-2% unviable rate. Due to this we always package slightly more seeds than stated. We do not accept returns or cancelations so please make your selection carefully. If there is a valid product fault please contact firstname.lastname@example.org and we will work with you to rectify the problem.
Payment is excepted online only. We use Stripe which is a major online payment company. This ensures that our customers are able to make safe and secure payments with peace of mind.
It is possible due to human error, that an item might not be available. Though we are thorough in updating the stock levels, if an error occurs and you have purchased an item which is not in stock, we will contact you and offer a refund.